Legal
Shipping Info
Last updated: October 15, 2026
This page covers how delivery works at ODTSI, operated by Fairam (Private) Limited. For returns and refunds, see our Shipping & Returns page.
1. Processing time
Orders are typically processed within 1–3 business days before they ship.
2. Delivery time
Delivery takes 4–7 business days to every country we ship to, once your order has been dispatched.
3. Tracking
You’ll receive a real tracking number by email once your physical order ships. You can also look it up any time on our Track My Order page.
4. Digital products
Digital products are delivered electronically by email once your order is confirmed — nothing ships.
5. ODTSI Picks (affiliate products)
ODTSI Picks are purchased directly on a third-party seller’s own site. Shipping for those orders is handled entirely by that seller, under their own shipping policy.
6. Questions
Contact us via our Contact page or email enquery@odtsi.com.